BillBlast Outage (All Regions)

Incident Report for Aderant Cloud Platform

Resolved

This incident has been resolved. The Billblast platform is accessible.

Posted Apr 04, 2024 - 10:57 EDT

Monitoring

Connectivity appears to be restored to all underlying DB resources affected by the Azure outage. We are continuing to monitor the systems for any service degradation.

Posted Apr 03, 2024 - 22:00 EDT

Identified

The issue has been attributed to widespread SQL DB outages in the US East region of Azure affecting all Azure customers. Connectivity is intermittent. We are actively looking into the situation.

Posted Apr 03, 2024 - 21:53 EDT

Investigating

The Aderant team is currently investigating outages in all regions for BillBlast that appear to be related to underlying Microsoft infrastructure outages. We will continue to post updates as more information becomes available. We apologize for the inconvenience.

Posted Apr 03, 2024 - 21:28 EDT

This incident affected: BillBlast (BillBlast US, BillBlast CAN, BillBlast UK, BillBlast APA).