All Systems Operational

Uptime over the past 90 days. View historical uptime.
BillBlast Operational
BillBlast US Operational
BillBlast CAN Operational
BillBlast UK Operational
BillBlast APA Operational
iTimekeep Operational
iTimekeep US Operational
iTimekeep CAN Operational
iTimekeep UK Operational
iTimekeep EU Operational
iTimekeep APA Operational
OCG Live Operational
OCG Live US Operational
OCG Live UK Operational
OCG Live EU Operational
Thrive Operational
Thrive US Operational
Thrive CAN Operational
Thrive UK Operational
Thrive EU Operational
Thrive APA Operational
Conflicts Operational
Conflicts US Operational
Conflicts APA Operational
Conflicts UK Operational
Conflicts CAN Operational
Conflicts EU Operational
Onyx Operational
90 days ago
100.0 % uptime
Today
Onyx US Operational
Onyx CAN Operational
Onyx UK Operational
Onyx APA Operational
90 days ago
100.0 % uptime
Today
Onyx EU Operational
Passive Time Assistant Operational
Passive Time Assistant – US Operational
Passive Time Assistant – APA Operational
Cloud AR Operational
Cloud AR US Operational
Deadlines Operational
90 days ago
100.0 % uptime
Today
Deadlines Operational
90 days ago
100.0 % uptime
Today
Milana Operational
90 days ago
100.0 % uptime
Today
Milana - US Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Onyx Update - US Feb 5, 2026 09:00-11:00 EST

On Thursday, February 5th, 2026, Onyx systems in the US region will undergo scheduled updates between 9:00 AM – 11:00 AM EST / 2:00 PM – 4:00 PM UTC.

No downtime is expected during this maintenance window.

This update includes system changes with no user impact and no user-facing updates.
Posted on Jan 26, 2026 - 11:36 EST

Onyx Update – US, CAN, UK, EU and APA Feb 5, 2026 09:00-11:00 EST

On Thursday, February 5th, 2026, Onyx systems in the US, Canada, UK, EU, and APA regions will undergo scheduled updates between 9:00 AM – 11:00 AM EST / 2:00 PM – 4:00 PM UTC.

No downtime is expected during this maintenance window.

This update includes a bug fix addressing an issue where Time Entry rules could not be validated when using the Location parameter.
Posted on Jan 26, 2026 - 16:12 EST
Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Onyx Update - US
Postmortem - Read details
Feb 2, 11:59 EST
Completed - The scheduled maintenance has been completed.
Jan 29, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 06:00 EST
Scheduled - On Thursday, January 29, 2026, Onyx systems in the US region will undergo scheduled updates between 6:00 AM – 8:00 AM EST / 11:00 AM – 1:00 PM UTC.

No downtime is expected during this maintenance window.

This update includes system changes with no user impact and no user-facing updates.
Jan 26, 11:32 EST
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
iTimekeep Update 26.1.0 – CAN, US
Completed - The scheduled maintenance has been completed.
Jan 22, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 21:00 EST
Scheduled - On Thursday (January-22) iTimekeep CAN and US regions will undergo scheduled updates between 9pm-10pm EST / 2am UTC. There will be no expected downtime during the maintenance period.

Users may need to clear cookies/caches to consume updates once complete.

The latest iTimekeep Mobile update will be submitted to the Apple App Store and Google Play Store on January 22.

Please note that app store processing times can vary. It may take 0–4 days for the updated build to become available in the app stores after submission.

Once the update is approved and published by the app stores, the new version of the iTimekeep (Preview) app will be available for download.

Thank you for your continued partnership with Aderant.

This update will include the following:

IMPROVEMENTS

iTimekeep Mobile
• Improved the Timers experience by removing the Timescore tile when the “Display Timescore” setting is turned OFF in the Portal.
• Improved layout behavior for the Timer Ribbon to prevent it from blocking underlying page content.

FIXES

iTimekeep (Web/Desktop)
• Fixed an issue where daily goal hours could display inconsistently for proxies.

iTimekeep Mobile
• Fixed an issue where the Timescore tile still displayed even when Timescore was disabled in iTimekeep Portal.
• Fixed an issue where the ongoing timer ribbon could overlap the most recent timecard.
• Fixed an issue preventing time from being saved when Work Hours were recorded in smaller increments – example: 6 or 12 minutes
• Fixed an issue where searching by matter name could return duplicate results.
• Fixed an issue where a “Missing Location Code” alert could appear even when a location was selected.
• Fixed multiple rounding-related issues that could impact time entry values.
• Fixed an issue where released time entries could round to incorrect hour values when edited.
• Fixed an issue where MFA tokens expired earlier than the firm-configured duration.
• Fixed UI issues where logos, menus, or buttons could overlap or become inaccessible on certain screens.
• Fixed an issue where dashboard graphics could display inconsistently compared to desktop views.
• Fixed an issue where users could be unable to log out while an active timer was running.
• Fixed an issue where the “My Time” day slider could appear unresponsive.
• Fixed an issue where the “Fix it later” option did not function as expected.
• Fixed an issue where error toast notifications could be difficult to dismiss.
• Fixed an issue where ending a timer reset the duration to zero (0).
• Fixed an issue where timers could incorrectly display “Submitted” or “Error” statuses.
• Fixed an issue causing excess spacing on the Timers screen.
• Fixed an issue where the loading indicator could remain stuck when opening the Timers view.
Jan 20, 17:29 EST
iTimekeep Update 26.1.0 – EU, UK
Completed - The scheduled maintenance has been completed.
Jan 22, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 15:00 EST
Scheduled - On Thursday (22-January) iTimekeep EU and UK regions will undergo scheduled updates between 3pm-4pm EST / 8pm UTC. There will be no expected downtime during the maintenance period.

Users may need to clear cookies/caches to consume updates once complete. The latest iTimekeep Mobile update will be submitted to the Apple App Store and Google Play Store on January 22.

Please note that app store processing times can vary. It may take 0–4 days for the updated build to become available in the app stores after submission.

Once the update is approved and published by the app stores, the new version of the iTimekeep Mobile app will be available for download.

Thank you for your continued partnership with Aderant.

This update will include the following:

IMPROVEMENTS

iTimekeep Mobile
• Improved the Timers experience by removing the Timescore tile when the “Display Timescore” setting is turned OFF in the Portal.
• Improved layout behavior for the Timer Ribbon to prevent it from blocking underlying page content.

FIXES

iTimekeep (Web/Desktop)
• Fixed an issue where daily goal hours could display inconsistently for proxies.

iTimekeep Mobile
• Fixed an issue where the Timescore tile still displayed even when Timescore was disabled in iTimekeep Portal.
• Fixed an issue where the ongoing timer ribbon could overlap the most recent timecard.
• Fixed an issue preventing time from being saved when Work Hours were recorded in smaller increments – example: 6 or 12 minutes
• Fixed an issue where searching by matter name could return duplicate results.
• Fixed an issue where a “Missing Location Code” alert could appear even when a location was selected.
• Fixed multiple rounding-related issues that could impact time entry values.
• Fixed an issue where released time entries could round to incorrect hour values when edited.
• Fixed an issue where MFA tokens expired earlier than the firm-configured duration.
• Fixed UI issues where logos, menus, or buttons could overlap or become inaccessible on certain screens.
• Fixed an issue where dashboard graphics could display inconsistently compared to desktop views.
• Fixed an issue where users could be unable to log out while an active timer was running.
• Fixed an issue where the “My Time” day slider could appear unresponsive.
• Fixed an issue where the “Fix it later” option did not function as expected.
• Fixed an issue where error toast notifications could be difficult to dismiss.
• Fixed an issue where ending a timer reset the duration to zero (0).
• Fixed an issue where timers could incorrectly display “Submitted” or “Error” statuses.
• Fixed an issue causing excess spacing on the Timers screen.
• Fixed an issue where the loading indicator could remain stuck when opening the Timers view.
Jan 20, 17:31 EST
iTimekeep Update 26.1.0 - APA
Completed - The scheduled maintenance has been completed.
Jan 22, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 13:00 EST
Scheduled - On Thursday (22-January) iTimekeep APA region will undergo scheduled updates between 1pm-2pm EDT / 6pm UTC. There will be no expected downtime during the maintenance period.

Users may need to clear cookies/caches to consume updates once complete.

The latest iTimekeep Mobile update will be submitted to the Apple App Store and Google Play Store on January 22.

Please note that app store processing times can vary. It may take 0–4 days for the updated build to become available in the app stores after submission.

Once the update is approved and published by the app stores, the new version of the iTimekeep (Preview) app will be available for download.

Thank you for your continued partnership with Aderant.

This update will include the following:

IMPROVEMENTS

iTimekeep Mobile
• Improved the Timers experience by removing the Timescore tile when the “Display Timescore” setting is turned OFF in the Portal.
• Improved layout behavior for the Timer Ribbon to prevent it from blocking underlying page content.

FIXES

iTimekeep (Web/Desktop)
• Fixed an issue where daily goal hours could display inconsistently for proxies.

iTimekeep Mobile
• Fixed an issue where the Timescore tile still displayed even when Timescore was disabled in iTimekeep Portal.
• Fixed an issue where the ongoing timer ribbon could overlap the most recent timecard.
• Fixed an issue preventing time from being saved when Work Hours were recorded in smaller increments – example: 6 or 12 minutes
• Fixed an issue where searching by matter name could return duplicate results.
• Fixed an issue where a “Missing Location Code” alert could appear even when a location was selected.
• Fixed multiple rounding-related issues that could impact time entry values.
• Fixed an issue where released time entries could round to incorrect hour values when edited.
• Fixed an issue where MFA tokens expired earlier than the firm-configured duration.
• Fixed UI issues where logos, menus, or buttons could overlap or become inaccessible on certain screens.
• Fixed an issue where dashboard graphics could display inconsistently compared to desktop views.
• Fixed an issue where users could be unable to log out while an active timer was running.
• Fixed an issue where the “My Time” day slider could appear unresponsive.
• Fixed an issue where the “Fix it later” option did not function as expected.
• Fixed an issue where error toast notifications could be difficult to dismiss.
• Fixed an issue where ending a timer reset the duration to zero (0).
• Fixed an issue where timers could incorrectly display “Submitted” or “Error” statuses.
• Fixed an issue causing excess spacing on the Timers screen.
• Fixed an issue where the loading indicator could remain stuck when opening the Timers view.
Jan 20, 17:27 EST
Jan 21, 2026

No incidents reported.

Jan 20, 2026
Onyx Update – US, CAN, UK, EU and APA
Completed - The scheduled maintenance has been completed.
Jan 20, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 09:00 EST
Scheduled - On Tuesday, January 20, 2026, Onyx systems in the US, Canada, UK, EU, and APA regions will undergo scheduled updates between 9:00 AM – 11:00 AM EST / 2:00 PM – 4:00 PM UTC.

No downtime is expected during this maintenance window.

This update includes internal system improvements to support enhanced monitoring.
Jan 14, 16:26 EST
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