All Systems Operational
BillBlast
Operational
BillBlast US
Operational
BillBlast CAN
Operational
BillBlast UK
Operational
BillBlast APA
Operational
iTimekeep
Operational
iTimekeep US
Operational
iTimekeep CAN
Operational
iTimekeep UK
Operational
iTimekeep EU
Operational
iTimekeep APA
Operational
OCG Live
Operational
OCG Live US
Operational
OCG Live UK
Operational
OCG Live EU
Operational
Thrive
Operational
Thrive US
Operational
Thrive CAN
Operational
Thrive UK
Operational
Thrive EU
Operational
Thrive APA
Operational
Conflicts
Operational
Conflicts US
Operational
Conflicts APA
Operational
Conflicts UK
Operational
Conflicts CAN
Operational
Conflicts EU
Operational
Onyx
Operational
Onyx US
Operational
Onyx CAN
Operational
Onyx UK
Operational
Onyx APA
Operational
Onyx EU
Operational
Passive Time Assistant
Operational
Passive Time Assistant – US
Operational
Passive Time Assistant – APA
Operational
Cloud AR
Operational
Cloud AR US
Operational
Deadlines
Operational
Deadlines
Operational
Milana
Operational
Milana - US
Operational
Virtual Pricing Director
Operational
Virtual Pricing Director - EU
Operational
Virtual Pricing Director - SA
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Conflicts (US Region) - Planned Maintenance Aug 30, 2026 20:00-23:00 EDT
Planned Maintenance – Conflicts (US Region)
48-Hour Advance Notice
On Sunday, August 30, Conflicts - US will undergo planned downtime for maintenance between 8:00 PM – 11:00 PM EDT (August 30).
During the downtime window, Conflicts may be unavailable for a period of time but will be immediately available once the update is complete. This downtime will not require re-indexing.
This update includes the following:
RESOLVED ISSUES
Search requests returning a large volume of results could fail to complete, leaving the search in a Searching state. Search result processing has been moved to a service with significantly more memory available, and these searches now complete successfully.
Note: There is no change to how searches are created, run, or reviewed, and no change to the search results themselves.
Posted on Aug 25, 2026 - 18:03 EDT
48-Hour Advance Notice
On Sunday, August 30, Conflicts - US will undergo planned downtime for maintenance between 8:00 PM – 11:00 PM EDT (August 30).
During the downtime window, Conflicts may be unavailable for a period of time but will be immediately available once the update is complete. This downtime will not require re-indexing.
This update includes the following:
RESOLVED ISSUES
Search requests returning a large volume of results could fail to complete, leaving the search in a Searching state. Search result processing has been moved to a service with significantly more memory available, and these searches now complete successfully.
Note: There is no change to how searches are created, run, or reviewed, and no change to the search results themselves.
Posted on Aug 25, 2026 - 18:03 EDT
Onyx Maintenance [CA, APA] - Downtime Planned - ONYX INTAKE ONLY Sep 1, 2026 06:00-09:00 EDT
On Tuesday, September 1, 2026, Onyx Intake in the US, Canada, and APAC regions will undergo scheduled updates between 6:00 AM – 9:00 AM EDT (10:00 AM – 1:00 PM UTC).
For Australia (Sydney): this falls on Tuesday, September 1, 2026, 8:00 PM – 11:00 PM AEST.
For Canada (Nova Scotia): this falls on Tuesday, September 1, 2026, 7:00 AM – 10:00 AM ADT.
During this maintenance window, login to Onyx will be unavailable. Rules will continue running as normal, and you will have full access to the Rule Library.
No action is needed to request the migration. After your designated maintenance window, refresh the page to see the updates. If this action has already been taken at your firm, please disregard this update.
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Benefits of this update
Once completed, this update will deliver improvements including:
- An updated user interface
- Improved performance and faster loading times
UI changes you will notice after the update
Onyx Intake
Document deletion
- Users will be able to delete documents by clicking the trash icon on the Clients & Matters page.
Order of terms
- Terms will now be displayed in the same sequential order as they appear in the document.
- This ordering will be reflected both on the Summary page and on the Document Details page (left-side cards). Note: This applies to newly uploaded documents only.
Document Details page enhancements
- Category navigation: Users can switch between categories by clicking on a highlighted term.
- Terms in multiple categories: Terms that belong to more than one category will display the corresponding category tags on the term card; Users can assign multiple categories directly from the term card.
- Improved term card layout: Term card icons have been rearranged to improve usability and navigation.
Violations Report
The Violations report now exports in full, rather than exporting only the records visible on the page. Clicking Export on the Violations report will start generating the report in the background. Once the report is ready, Onyx will send a message to your email address with a download link and push an in-application notification. Note: Download links expire after 48 hours.
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Want to Learn More?
Log on to myAderant.com and click Aderant Academy in the top navigation bar to access additional eLearning resources.
1. Click “Click here” to get started.
2.The academy opens in a new tab. Click Onyx in the navigation menu and enroll in Getting Started with Onyx Intake.
Posted on Aug 28, 2026 - 12:18 EDT
For Australia (Sydney): this falls on Tuesday, September 1, 2026, 8:00 PM – 11:00 PM AEST.
For Canada (Nova Scotia): this falls on Tuesday, September 1, 2026, 7:00 AM – 10:00 AM ADT.
During this maintenance window, login to Onyx will be unavailable. Rules will continue running as normal, and you will have full access to the Rule Library.
No action is needed to request the migration. After your designated maintenance window, refresh the page to see the updates. If this action has already been taken at your firm, please disregard this update.
---
Benefits of this update
Once completed, this update will deliver improvements including:
- An updated user interface
- Improved performance and faster loading times
UI changes you will notice after the update
Onyx Intake
Document deletion
- Users will be able to delete documents by clicking the trash icon on the Clients & Matters page.
Order of terms
- Terms will now be displayed in the same sequential order as they appear in the document.
- This ordering will be reflected both on the Summary page and on the Document Details page (left-side cards). Note: This applies to newly uploaded documents only.
Document Details page enhancements
- Category navigation: Users can switch between categories by clicking on a highlighted term.
- Terms in multiple categories: Terms that belong to more than one category will display the corresponding category tags on the term card; Users can assign multiple categories directly from the term card.
- Improved term card layout: Term card icons have been rearranged to improve usability and navigation.
Violations Report
The Violations report now exports in full, rather than exporting only the records visible on the page. Clicking Export on the Violations report will start generating the report in the background. Once the report is ready, Onyx will send a message to your email address with a download link and push an in-application notification. Note: Download links expire after 48 hours.
---
Want to Learn More?
Log on to myAderant.com and click Aderant Academy in the top navigation bar to access additional eLearning resources.
1. Click “Click here” to get started.
2.The academy opens in a new tab. Click Onyx in the navigation menu and enroll in Getting Started with Onyx Intake.
Posted on Aug 28, 2026 - 12:18 EDT