All Systems Operational
BillBlast
Operational
BillBlast US
Operational
BillBlast CAN
Operational
BillBlast UK
Operational
BillBlast APA
Operational
iTimekeep
Operational
iTimekeep US
Operational
iTimekeep CAN
Operational
iTimekeep UK
Operational
iTimekeep EU
Operational
iTimekeep APA
Operational
OCG Live
Operational
OCG Live US
Operational
OCG Live UK
Operational
OCG Live EU
Operational
Thrive
Operational
Thrive US
Operational
Thrive CAN
Operational
Thrive UK
Operational
Thrive EU
Operational
Thrive APA
Operational
Conflicts
Operational
Conflicts US
Operational
Conflicts APA
Operational
Conflicts UK
Operational
Conflicts CAN
?
Operational
Conflicts EU
Operational
Onyx
Operational
Onyx US
Operational
Onyx CAN
Operational
Onyx UK
Operational
Onyx APA
Operational
Passive Time Assistant
Operational
Passive Time Assistant – US
Operational
Passive Time Assistant – APA
Operational
Cloud AR
Operational
Cloud AR US
Operational
Deadlines
Operational
Deadlines
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Onyx Update – US, CAN and UK May 29, 2025 09:00-11:00 EDT
On Thursday, May 29, Onyx systems in the US, Canada, and UK regions will undergo scheduled updates between 9:00 AM – 11:00 AM EDT / 1:00 PM – 3:00 PM UTC.
There is no expected downtime during this maintenance window.
After the update, please clear your browser cache and log in again. Alternatively, you can press Ctrl + F5 to force a full refresh and ensure all updates are properly applied.
This update will include the following:
Enhancements
- Workflow Reminder Notices: Onyx will now send email notifications for workflow tasks with overdue steps.
Availability: Onyx Intake.
- Guidelines Page Renaming: The "Guidelines" page will be renamed to Rule Sets. All references to this page throughout the system will be updated accordingly.
Availability: Onyx Time & Expense; Onyx Billing & eBilling.
- Copy Button for Rule Sets: A new Copy button will be introduced, allowing users to copy System Rule Sets.
Availability: Onyx Billing & eBilling.
Bug Fixes
- Rule Preview Message: Corrected a typo in the message: "The rule did not match these values."
- Rule Linking: Resolved an issue where System Rule Sets were incorrectly displayed when linking a rule to a Rule Set.
- Violations Reports: Fixed an issue where some timecards were incorrectly included due to a timezone mismatch during report generation.
- Workflows Grid: In the 'Progress' column, the total number of steps was not being counted correctly.
Posted on May 16, 2025 - 10:18 EDT
There is no expected downtime during this maintenance window.
After the update, please clear your browser cache and log in again. Alternatively, you can press Ctrl + F5 to force a full refresh and ensure all updates are properly applied.
This update will include the following:
Enhancements
- Workflow Reminder Notices: Onyx will now send email notifications for workflow tasks with overdue steps.
Availability: Onyx Intake.
- Guidelines Page Renaming: The "Guidelines" page will be renamed to Rule Sets. All references to this page throughout the system will be updated accordingly.
Availability: Onyx Time & Expense; Onyx Billing & eBilling.
- Copy Button for Rule Sets: A new Copy button will be introduced, allowing users to copy System Rule Sets.
Availability: Onyx Billing & eBilling.
Bug Fixes
- Rule Preview Message: Corrected a typo in the message: "The rule did not match these values."
- Rule Linking: Resolved an issue where System Rule Sets were incorrectly displayed when linking a rule to a Rule Set.
- Violations Reports: Fixed an issue where some timecards were incorrectly included due to a timezone mismatch during report generation.
- Workflows Grid: In the 'Progress' column, the total number of steps was not being counted correctly.
Posted on May 16, 2025 - 10:18 EDT