All Systems Operational
BillBlast Operational
BillBlast US Operational
BillBlast CAN Operational
BillBlast UK Operational
BillBlast APA Operational
iTimekeep Operational
iTimekeep US Operational
iTimekeep CAN Operational
iTimekeep UK Operational
iTimekeep EU Operational
iTimekeep APA Operational
OCG Live Operational
OCG Live US Operational
OCG Live UK Operational
OCG Live EU Operational
Thrive Operational
Thrive US Operational
Thrive CAN Operational
Thrive UK Operational
Thrive EU Operational
Thrive APA Operational
Conflicts Operational
Conflicts US Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Conflicts Update - US Apr 3, 2023 23:00 - Apr 4, 2023 04:00 EDT
The Aderant Conflicts team will be performing an update on Monday, April 3.

Conflicts will have planned downtime between the hours of 11pm-4am EDT. During the downtime window Conflicts will be unavailable but will be immediately available once completed.

This update will not require any re-indexing.

The update includes the following new features, improvements, and identified known issues;

Features:

File Opening Integration:
• Conflicts now integrates with Expert File Opening – removing the need for manual data re-entry.
Note: Firms must be on 8.2.2 EX06 (or higher).

Customization Support
• You can now customize Conflicts as part of a Professional Service Exercise. You can customize –
- Searchable Data,
- Customize the fields that display in the Hits Result grid,
- Customize the fields that display in the flyout tiles.


Ability to Import Terms
• You can now quickly import a large number of request and/or search terms via an XLSX spreadsheet when creating a search request. You can import both request and search terms at the same time, or just search terms to an already created request term. A template is provided which can be downloaded as part of importing terms.

Improvements:
• Improved logging indicating which tenant the log(s) belong to.
• Improved performance for search requests with a large number of results.
• Improved search execution reliability

Known Issues:
• After actioning a hit on the Interactive Report, any collapsed Request Term groups are expanded.
• The Dates in the Hit Results grid can have a one (1)-day difference compared to dates in the fly-out tiles.
If you have any questions, please submit a ticket with Conflicts Support.

Posted on Mar 31, 2023 - 17:06 EDT
Past Incidents
Apr 1, 2023

No incidents reported today.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023
Completed - The scheduled maintenance has been completed.
Mar 29, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 23:00 EDT
Scheduled - In the coming weeks, iTimekeep will be performing system maintenance to apply security patches to all regions.

On Tuesday (March-28) iTimekeep US region will undergo security maintenance and downtime between 11pm-12am EST / 3am – 4am UTC while this maintenance is performed. During the downtime window iTimekeep will be unavailable but will be immediately available once the maintenance is completed.

If you have any questions, please submit a ticket with iTimekeep Support.

Mar 24, 10:26 EDT
Mar 28, 2023
Completed - The scheduled maintenance has been completed.
Mar 28, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:00 EDT
Scheduled - In the coming weeks, iTimekeep will be performing system maintenance to apply security patches to all regions.

On Monday (27-March) iTimekeep CAN region will undergo security maintenance and downtime between 11pm-12am EST / 3am – 4am UTC while this maintenance is performed. During the downtime window iTimekeep will be unavailable but will be immediately available once the maintenance is completed.

If you have any questions, please submit a ticket with iTimekeep Support.

Mar 24, 10:24 EDT
Mar 27, 2023
Completed - The scheduled maintenance has been completed.
Mar 27, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 15:00 EDT
Scheduled - In the coming weeks, iTimekeep will be performing system maintenance to apply security patches to all regions.

On Monday (27-March) iTimekeep UK and EU regions will undergo security maintenance and downtime between 3pm-5pm EDT / 7pm - 9pm UTC while this maintenance is performed. During the downtime window iTimekeep will be unavailable but will be immediately available once the maintenance is completed.

If you have any questions, please submit a ticket with iTimekeep Support.

Mar 24, 10:23 EDT
Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023
Completed - The scheduled maintenance has been completed.
Mar 22, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 15:00 EDT
Scheduled - In the coming weeks, iTimekeep will be performing system maintenance to apply security patches to all regions.  

iTimekeep APA region will undergo security maintenance and downtime between 3pm-5pm EST / 7pm - 9pm UTC while this maintenance is performed. During the downtime window iTimekeep will be unavailable but will be immediately available once the maintenance is completed. 

If you have any questions, please submit a ticket with iTimekeep Support.

Mar 20, 16:12 EDT
Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.