All Systems Operational
BillBlast
Operational
BillBlast US
Operational
BillBlast CAN
Operational
BillBlast UK
Operational
BillBlast APA
Operational
iTimekeep
Operational
iTimekeep US
Operational
iTimekeep CAN
Operational
iTimekeep UK
Operational
iTimekeep EU
Operational
iTimekeep APA
Operational
OCG Live
Operational
OCG Live US
Operational
OCG Live UK
Operational
OCG Live EU
Operational
Thrive
Operational
Thrive US
Operational
Thrive CAN
Operational
Thrive UK
Operational
Thrive EU
Operational
Thrive APA
Operational
Conflicts
Operational
Conflicts US
Operational
Conflicts APA
Operational
Conflicts UK
Operational
Conflicts CAN
Operational
Conflicts EU
Operational
Onyx
Operational
Onyx US
Operational
Onyx CAN
Operational
Onyx UK
Operational
Onyx APA
Operational
Onyx EU
Operational
Passive Time Assistant
Operational
Passive Time Assistant – US
Operational
Passive Time Assistant – APA
Operational
Cloud AR
Operational
Cloud AR US
Operational
Deadlines
Operational
Deadlines
Operational
Milana
Operational
Milana - US
Operational
Virtual Pricing Director
Operational
Virtual Pricing Director - EU
Operational
Virtual Pricing Director - SA
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
iTimekeep Mobile Update (26.2.0) – US,CAN,UK,EU,APA Feb 25, 2026 17:00-17:01 EST
iTimekeep Mobile App Now Generally Available
We’re excited to announce that the new iTimekeep Mobile app is now Generally Available.
The latest update will be submitted to the Apple App Store and Google Play Store on February 25.
Please note that app store processing times can vary. It may take 0–4 days for the updated build to become available in the app stores after submission.
Once the update is approved and published by the app stores, the new version of the iTimekeep Mobile app will be available for download.
This update will include the following:
IMPROVEMENTS
• Improved the Work Description field so that tapping anywhere within the field activates it, making it consistent with other free text fields in the app.
FIXES
• Fixed an issue where MFA tokens expired earlier than the firm-configured duration, causing users to re-authenticate more frequently than expected.
• Fixed an issue where text labels, buttons, and input fields could appear cut off or improperly scaled on iPad and tablet devices.
• Fixed an issue where the mobile app could become unresponsive after categorizing a timer, requiring users to force-close and reopen the application.
• Fixed an issue where action code defaults applied when adding a standard time entry were not consistently applied when starting a timer for the same matter.
• Fixed an issue where adding time or starting a timer from a selected date in the My Time or Calendar view defaulted to today's date instead of the selected date.
Posted on Feb 24, 2026 - 16:57 EST
We’re excited to announce that the new iTimekeep Mobile app is now Generally Available.
The latest update will be submitted to the Apple App Store and Google Play Store on February 25.
Please note that app store processing times can vary. It may take 0–4 days for the updated build to become available in the app stores after submission.
Once the update is approved and published by the app stores, the new version of the iTimekeep Mobile app will be available for download.
This update will include the following:
IMPROVEMENTS
• Improved the Work Description field so that tapping anywhere within the field activates it, making it consistent with other free text fields in the app.
FIXES
• Fixed an issue where MFA tokens expired earlier than the firm-configured duration, causing users to re-authenticate more frequently than expected.
• Fixed an issue where text labels, buttons, and input fields could appear cut off or improperly scaled on iPad and tablet devices.
• Fixed an issue where the mobile app could become unresponsive after categorizing a timer, requiring users to force-close and reopen the application.
• Fixed an issue where action code defaults applied when adding a standard time entry were not consistently applied when starting a timer for the same matter.
• Fixed an issue where adding time or starting a timer from a selected date in the My Time or Calendar view defaulted to today's date instead of the selected date.
Posted on Feb 24, 2026 - 16:57 EST
Onyx Update – US, CAN, UK, EU and APA Apr 7, 2026 07:00-09:00 EDT
On Tuesday, April 7, 2026, Onyx systems in the US, Canada, UK, EU, and APA regions will undergo scheduled updates between 7:00 AM – 9:00 AM EDT / 11:00 AM – 1:00 PM UTC.
No downtime is expected during this maintenance window.
New Features
Advanced Mode Rule Builder
- The field expression @entry.tkLocation has been added to the Advanced mode rule builder. @entry.tkLocation is used to access the Location field for time entries from iTimekeep.
Bug Fixes
- Time entry rules cannot be validated when they use the Location field in iTimekeep.
- The Rule Set column in the Violations Report displays inconsistent data. Note: The Rule Set column has been removed from the report.
- Records that contain both a Warning and an Error are do not count towards the Warning and Error totals
in the Report Summary.
Performance Improvements
- System performance and stability when validating large volumes of data has been improved.
Posted on Mar 31, 2026 - 09:14 EDT
No downtime is expected during this maintenance window.
New Features
Advanced Mode Rule Builder
- The field expression @entry.tkLocation has been added to the Advanced mode rule builder. @entry.tkLocation is used to access the Location field for time entries from iTimekeep.
Bug Fixes
- Time entry rules cannot be validated when they use the Location field in iTimekeep.
- The Rule Set column in the Violations Report displays inconsistent data. Note: The Rule Set column has been removed from the report.
- Records that contain both a Warning and an Error are do not count towards the Warning and Error totals
in the Report Summary.
Performance Improvements
- System performance and stability when validating large volumes of data has been improved.
Posted on Mar 31, 2026 - 09:14 EDT
Onyx Update - US Apr 7, 2026 07:00-08:00 EDT
On Thursday, April 9, 2026, Onyx systems in the US region will undergo scheduled updates between 7:00 AM – 8:00 AM ET (11:00 AM – 12:00 PM UTC).
No downtime is expected during this maintenance window.
This update includes system changes with no user impact and no user-facing updates.
Posted on Mar 31, 2026 - 18:41 EDT
No downtime is expected during this maintenance window.
This update includes system changes with no user impact and no user-facing updates.
Posted on Mar 31, 2026 - 18:41 EDT
Onyx Update - US Apr 14, 2026 07:00-08:00 EDT
On Tuesday, April 14, 2026, Onyx systems in the US region will undergo scheduled updates between 7:00 AM – 8:00 AM ET (11:00 AM – 12:00 PM UTC).
No downtime is expected during this maintenance window.
This update includes system changes with no user impact and no user-facing updates.
Posted on Mar 31, 2026 - 18:43 EDT
No downtime is expected during this maintenance window.
This update includes system changes with no user impact and no user-facing updates.
Posted on Mar 31, 2026 - 18:43 EDT