All Systems Operational

BillBlast Operational
BillBlast US Operational
BillBlast CAN Operational
BillBlast UK Operational
BillBlast APA Operational
iTimekeep Operational
iTimekeep US Operational
iTimekeep CAN Operational
iTimekeep UK Operational
iTimekeep EU Operational
iTimekeep APA Operational
OCG Live Operational
OCG Live US Operational
OCG Live UK Operational
OCG Live EU Operational
Thrive Operational
Thrive US Operational
Thrive CAN Operational
Thrive UK Operational
Thrive EU Operational
Thrive APA Operational
Conflicts Operational
Conflicts US Operational
Conflicts APA Operational
Conflicts UK Operational
Conflicts CAN Operational
Conflicts EU Operational
Onyx Operational
90 days ago
99.94 % uptime
Today
Onyx US Operational
Onyx CAN Operational
Onyx UK Operational
Onyx APA Operational
90 days ago
99.94 % uptime
Today
Onyx EU Operational
Passive Time Assistant Operational
Passive Time Assistant – US Operational
Passive Time Assistant – APA Operational
Cloud AR Operational
Cloud AR US Operational
Deadlines Operational
90 days ago
100.0 % uptime
Today
Deadlines Operational
90 days ago
100.0 % uptime
Today
Milana Operational
90 days ago
100.0 % uptime
Today
Milana - US Operational
90 days ago
100.0 % uptime
Today
Virtual Pricing Director Operational
90 days ago
100.0 % uptime
Today
Virtual Pricing Director - EU Operational
90 days ago
100.0 % uptime
Today
Virtual Pricing Director - SA Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

iTimekeep Mobile Update (26.2.0) – US,CAN,UK,EU,APA Feb 25, 2026 17:00-17:01 EST

iTimekeep Mobile App Now Generally Available

We’re excited to announce that the new iTimekeep Mobile app is now Generally Available.

The latest update will be submitted to the Apple App Store and Google Play Store on February 25.

Please note that app store processing times can vary. It may take 0–4 days for the updated build to become available in the app stores after submission.

Once the update is approved and published by the app stores, the new version of the iTimekeep Mobile app will be available for download.

This update will include the following:

IMPROVEMENTS
• Improved the Work Description field so that tapping anywhere within the field activates it, making it consistent with other free text fields in the app.

FIXES
• Fixed an issue where MFA tokens expired earlier than the firm-configured duration, causing users to re-authenticate more frequently than expected.
• Fixed an issue where text labels, buttons, and input fields could appear cut off or improperly scaled on iPad and tablet devices.
• Fixed an issue where the mobile app could become unresponsive after categorizing a timer, requiring users to force-close and reopen the application.
• Fixed an issue where action code defaults applied when adding a standard time entry were not consistently applied when starting a timer for the same matter.
• Fixed an issue where adding time or starting a timer from a selected date in the My Time or Calendar view defaulted to today's date instead of the selected date.

Posted on Feb 24, 2026 - 16:57 EST
May 5, 2026

No incidents reported today.

May 4, 2026
Resolved - Aderant Conflicts – Service Restored

All issues affecting Aderant Conflicts have been resolved.

The web applications have been restored, and service is available in all regions. Users may resume normal use of the system.

Thank you for your patience while we investigated and resolved this issue.

May 4, 17:14 EDT
Update - The issue has been identified.

Service has been restored in the APA, UK, Canada, and EU regions, and the Aderant Conflicts web applications have been turned back on for those regions.

We are continuing work to restore service in the US region and will provide another update as more information becomes available.

May 4, 15:14 EDT
Identified - The issue has been identified.

Service has been restored in the UK, Canada, and EU regions, and the Aderant Conflicts web applications have been turned back on for those regions.

We are continuing work to restore service in the remaining affected regions and will provide another update as more information becomes available.

May 4, 13:50 EDT
Update - We are continuing to investigate this issue.
May 4, 13:49 EDT
Investigating - We are currently investigating an issue affecting data currency in Aderant Conflicts.

To prevent users from receiving potentially inaccurate or outdated search results, we have temporarily disabled access to the Aderant Conflicts web applications.

Users are currently unable to access the web application or perform searches.

Our team is actively investigating and will provide an update as soon as more information is available.

May 4, 11:24 EDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Resolved - This incident has been resolved.
Apr 29, 21:14 EDT
Investigating - We are currently experiencing an issue that is preventing users from logging into the Onyx web application. Our team is actively investigating the problem.

Onyx Rules are functioning normally and generating alerts in other applications without any issues.

Apr 29, 17:26 EDT
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.