All Systems Operational

BillBlast Operational
BillBlast US Operational
BillBlast CAN Operational
BillBlast UK Operational
BillBlast APA Operational
iTimekeep Operational
iTimekeep US Operational
iTimekeep CAN Operational
iTimekeep UK Operational
iTimekeep EU Operational
iTimekeep APA Operational
OCG Live Operational
OCG Live US Operational
OCG Live UK Operational
OCG Live EU Operational
Thrive Operational
Thrive US Operational
Thrive CAN Operational
Thrive UK Operational
Thrive EU Operational
Thrive APA Operational
Conflicts Operational
Conflicts US Operational
Conflicts APA Operational
Conflicts UK Operational
Conflicts CAN Operational
Conflicts EU Operational
Onyx Operational
90 days ago
99.94 % uptime
Today
Onyx US Operational
Onyx CAN Operational
Onyx UK Operational
Onyx APA Operational
90 days ago
99.94 % uptime
Today
Onyx EU Operational
Passive Time Assistant Operational
Passive Time Assistant – US Operational
Passive Time Assistant – APA Operational
Cloud AR Operational
Cloud AR US Operational
Deadlines Operational
90 days ago
100.0 % uptime
Today
Deadlines Operational
90 days ago
100.0 % uptime
Today
Milana Operational
90 days ago
100.0 % uptime
Today
Milana - US Operational
90 days ago
100.0 % uptime
Today
Virtual Pricing Director Operational
90 days ago
100.0 % uptime
Today
Virtual Pricing Director - EU Operational
90 days ago
100.0 % uptime
Today
Virtual Pricing Director - SA Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

iTimekeep Mobile Update (26.2.0) – US,CAN,UK,EU,APA Feb 25, 2026 17:00-17:01 EST

iTimekeep Mobile App Now Generally Available

We’re excited to announce that the new iTimekeep Mobile app is now Generally Available.

The latest update will be submitted to the Apple App Store and Google Play Store on February 25.

Please note that app store processing times can vary. It may take 0–4 days for the updated build to become available in the app stores after submission.

Once the update is approved and published by the app stores, the new version of the iTimekeep Mobile app will be available for download.

This update will include the following:

IMPROVEMENTS
• Improved the Work Description field so that tapping anywhere within the field activates it, making it consistent with other free text fields in the app.

FIXES
• Fixed an issue where MFA tokens expired earlier than the firm-configured duration, causing users to re-authenticate more frequently than expected.
• Fixed an issue where text labels, buttons, and input fields could appear cut off or improperly scaled on iPad and tablet devices.
• Fixed an issue where the mobile app could become unresponsive after categorizing a timer, requiring users to force-close and reopen the application.
• Fixed an issue where action code defaults applied when adding a standard time entry were not consistently applied when starting a timer for the same matter.
• Fixed an issue where adding time or starting a timer from a selected date in the My Time or Calendar view defaulted to today's date instead of the selected date.

Posted on Feb 24, 2026 - 16:57 EST
May 19, 2026
Completed - The scheduled maintenance has been completed.
May 19, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 07:00 EDT
Scheduled - On Tuesday, May 19, 2026, Onyx systems in the US, CAN, UK, EU and APA regions will undergo scheduled updates between 07:00 AM – 09:00 AM EDT (11:00 AM – 01:00 PM UTC).

No downtime is expected during this maintenance period.

Enhancements

Violations Report
Asynchronous Violations Report Export – Full Range Excel:
When you click Export on the Violations Report, the system will now:
• Generate a secure, downloadable Excel file of the full report in the background.
• Send you an email with a secure download link once the file is ready.
• Notify you in-app via a push notification and your notification center so you know the moment your report is available.
>> Important Rollout Notice
This feature requires a back-end database migration and will be implemented individually for each firm. You will be contacted by Aderant in advance of your firm's release to coordinate the migration and ensure a smooth transition.

Bug Fixes
• Extracted terms do not appear in the updated category on the Summary page after being reassigned in Onyx
• Documents with the same name across different clients display incorrect document data in the Document Details page
• The History button on Rule Sets shows no data in Onyx
• The 'Linked to' card breaks in the UI when there are many client IDs in Rule Sets
• Copying or duplicating a Rule Set creates an empty Rule Set with no rules
• Group connectors unexpectedly switch when adding or editing values in the Conditions step of the Rules Builder in Onyx
• Rules linked to an accepted term do not appear in the client's Rule Set

May 15, 18:26 EDT
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
Completed - The scheduled maintenance has been completed.
May 6, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 07:00 EDT
Scheduled - On Wednesday, May 6, 2026, Onyx systems in the US, CA, EU, and UK regions will undergo scheduled updates between 7:00 AM – 8:00 AM ET (11:00 AM – 12:00 PM UTC).

No downtime is expected during this maintenance window.

This update includes system changes with no user impact and no user-facing updates.

May 6, 06:50 EDT
May 5, 2026

No incidents reported.