All Systems Operational
BillBlast
Operational
BillBlast US
Operational
BillBlast CAN
Operational
BillBlast UK
Operational
BillBlast APA
Operational
iTimekeep
Operational
iTimekeep US
Operational
iTimekeep CAN
Operational
iTimekeep UK
Operational
iTimekeep EU
Operational
iTimekeep APA
Operational
OCG Live
Operational
OCG Live US
Operational
OCG Live UK
Operational
OCG Live EU
Operational
Thrive
Operational
Thrive US
Operational
Thrive CAN
Operational
Thrive UK
Operational
Thrive EU
Operational
Thrive APA
Operational
Conflicts
Operational
Conflicts US
Operational
Conflicts APA
Operational
Conflicts UK
Operational
Conflicts CAN
Operational
Conflicts EU
Operational
Onyx
Operational
Onyx US
Operational
Onyx CAN
Operational
Onyx UK
Operational
Onyx APA
Operational
Onyx EU
Operational
Passive Time Assistant
Operational
Passive Time Assistant – US
Operational
Passive Time Assistant – APA
Operational
Cloud AR
Operational
Cloud AR US
Operational
Deadlines
Operational
Deadlines
Operational
Milana
Operational
Milana - US
Operational
Virtual Pricing Director
Operational
Virtual Pricing Director - EU
Operational
Virtual Pricing Director - SA
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
iTimekeep Mobile Update (26.2.0) – US,CAN,UK,EU,APA Feb 25, 2026 17:00-17:01 EST
iTimekeep Mobile App Now Generally Available
We’re excited to announce that the new iTimekeep Mobile app is now Generally Available.
The latest update will be submitted to the Apple App Store and Google Play Store on February 25.
Please note that app store processing times can vary. It may take 0–4 days for the updated build to become available in the app stores after submission.
Once the update is approved and published by the app stores, the new version of the iTimekeep Mobile app will be available for download.
This update will include the following:
IMPROVEMENTS
• Improved the Work Description field so that tapping anywhere within the field activates it, making it consistent with other free text fields in the app.
FIXES
• Fixed an issue where MFA tokens expired earlier than the firm-configured duration, causing users to re-authenticate more frequently than expected.
• Fixed an issue where text labels, buttons, and input fields could appear cut off or improperly scaled on iPad and tablet devices.
• Fixed an issue where the mobile app could become unresponsive after categorizing a timer, requiring users to force-close and reopen the application.
• Fixed an issue where action code defaults applied when adding a standard time entry were not consistently applied when starting a timer for the same matter.
• Fixed an issue where adding time or starting a timer from a selected date in the My Time or Calendar view defaulted to today's date instead of the selected date.
Posted on Feb 24, 2026 - 16:57 EST
We’re excited to announce that the new iTimekeep Mobile app is now Generally Available.
The latest update will be submitted to the Apple App Store and Google Play Store on February 25.
Please note that app store processing times can vary. It may take 0–4 days for the updated build to become available in the app stores after submission.
Once the update is approved and published by the app stores, the new version of the iTimekeep Mobile app will be available for download.
This update will include the following:
IMPROVEMENTS
• Improved the Work Description field so that tapping anywhere within the field activates it, making it consistent with other free text fields in the app.
FIXES
• Fixed an issue where MFA tokens expired earlier than the firm-configured duration, causing users to re-authenticate more frequently than expected.
• Fixed an issue where text labels, buttons, and input fields could appear cut off or improperly scaled on iPad and tablet devices.
• Fixed an issue where the mobile app could become unresponsive after categorizing a timer, requiring users to force-close and reopen the application.
• Fixed an issue where action code defaults applied when adding a standard time entry were not consistently applied when starting a timer for the same matter.
• Fixed an issue where adding time or starting a timer from a selected date in the My Time or Calendar view defaulted to today's date instead of the selected date.
Posted on Feb 24, 2026 - 16:57 EST
Onyx Maintenance – US, CAN, UK, EU and APA Jun 16, 2026 07:00-09:00 EDT
On Tuesday, June 16, 2026, Onyx systems in the US, CAN, UK, EU, and APA regions will undergo scheduled updates between 07:00 AM – 09:00 AM EDT (11:00 AM – 01:00 PM UTC).
No downtime is expected during this maintenance period.
Bug Fixes
- Source information from iTimekeep was not displayed in the Violations Report.
- Violations Report summary reflected only the current page instead of the full report results.
- iTimekeep links were incorrectly formatted and could not be opened in the Violations Report Export.
Posted on Jun 09, 2026 - 18:16 EDT
No downtime is expected during this maintenance period.
Bug Fixes
- Source information from iTimekeep was not displayed in the Violations Report.
- Violations Report summary reflected only the current page instead of the full report results.
- iTimekeep links were incorrectly formatted and could not be opened in the Violations Report Export.
Posted on Jun 09, 2026 - 18:16 EDT
Onyx Maintenance [US] - Downtime Planned - ONYX INTAKE ONLY Jun 22, 2026 07:00-10:00 EDT
IMPORTANT:
1) This maintenance applies ONLY TO ONYX INTAKE firms. If your firm is not using Onyx Intake, please disregard this notice.
2) If your Customer Contact has already reached out to coordinate this migration with you, please disregard this maintenance notice.
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On Monday, June 22, 2026, Onyx Intake in the US region will undergo scheduled updates between 07:00 AM – 10:00 AM EDT (11:00 AM – 02:00 PM UTC).
During this maintenance window, LOGIN TO ONYX WILL BE UNAVAILABLE.
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Benefits of this update
Once completed, this update will deliver improvements including:
- An updated user interface
- Improved performance and faster loading times
UI changes you will notice after the update
Onyx Intake
Document deletion
- Users will be able to delete documents by clicking the trash icon on the Clients & Matters page.
Order of terms
- Terms will now be displayed in the same sequential order as they appear in the document.
- This ordering will be reflected both on the Summary page and on the Document Details page (left-side cards). Note: This applies to newly uploaded documents only.
Document Details page enhancements
- Category navigation: Users can switch between categories by clicking on a highlighted term.
- Terms in multiple categories: Terms that belong to more than one category will display the corresponding category tags on the term card; Users can assign multiple categories directly from the term card.
- Improved term card layout: Term card icons have been rearranged to improve usability and navigation.
Violations Report
The Violations report now exports in full, rather than exporting only the records visible on the page. Clicking Export on the Violations report will start generating the report in the background. Once the report is ready, Onyx will send a message to your email address with a download link and push an in-application notification. Note: Download links expire after 48 hours.
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Want to Learn More?
Log on to myAderant.com and click Aderant Academy in the top navigation bar to access additional eLearning resources.
1. Click “Click here” to get started.
2.The academy opens in a new tab. Click Onyx in the navigation menu and enroll in Getting Started with Onyx Intake.
Posted on Jun 10, 2026 - 14:46 EDT
1) This maintenance applies ONLY TO ONYX INTAKE firms. If your firm is not using Onyx Intake, please disregard this notice.
2) If your Customer Contact has already reached out to coordinate this migration with you, please disregard this maintenance notice.
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On Monday, June 22, 2026, Onyx Intake in the US region will undergo scheduled updates between 07:00 AM – 10:00 AM EDT (11:00 AM – 02:00 PM UTC).
During this maintenance window, LOGIN TO ONYX WILL BE UNAVAILABLE.
---
Benefits of this update
Once completed, this update will deliver improvements including:
- An updated user interface
- Improved performance and faster loading times
UI changes you will notice after the update
Onyx Intake
Document deletion
- Users will be able to delete documents by clicking the trash icon on the Clients & Matters page.
Order of terms
- Terms will now be displayed in the same sequential order as they appear in the document.
- This ordering will be reflected both on the Summary page and on the Document Details page (left-side cards). Note: This applies to newly uploaded documents only.
Document Details page enhancements
- Category navigation: Users can switch between categories by clicking on a highlighted term.
- Terms in multiple categories: Terms that belong to more than one category will display the corresponding category tags on the term card; Users can assign multiple categories directly from the term card.
- Improved term card layout: Term card icons have been rearranged to improve usability and navigation.
Violations Report
The Violations report now exports in full, rather than exporting only the records visible on the page. Clicking Export on the Violations report will start generating the report in the background. Once the report is ready, Onyx will send a message to your email address with a download link and push an in-application notification. Note: Download links expire after 48 hours.
---
Want to Learn More?
Log on to myAderant.com and click Aderant Academy in the top navigation bar to access additional eLearning resources.
1. Click “Click here” to get started.
2.The academy opens in a new tab. Click Onyx in the navigation menu and enroll in Getting Started with Onyx Intake.
Posted on Jun 10, 2026 - 14:46 EDT