All Systems Operational

Uptime over the past 90 days. View historical uptime.
BillBlast Operational
BillBlast US Operational
BillBlast CAN Operational
BillBlast UK Operational
BillBlast APA Operational
iTimekeep Operational
iTimekeep US Operational
iTimekeep CAN Operational
iTimekeep UK Operational
iTimekeep EU Operational
iTimekeep APA Operational
OCG Live Operational
OCG Live US Operational
OCG Live UK Operational
OCG Live EU Operational
Thrive Operational
Thrive US Operational
Thrive CAN Operational
Thrive UK Operational
Thrive EU Operational
Thrive APA Operational
Conflicts Operational
Conflicts US Operational
Conflicts APA Operational
Conflicts UK Operational
Conflicts CAN Operational
Conflicts EU Operational
Onyx Operational
90 days ago
100.0 % uptime
Today
Onyx US Operational
Onyx CAN Operational
Onyx UK Operational
Onyx APA Operational
90 days ago
100.0 % uptime
Today
Onyx EU Operational
Passive Time Assistant Operational
Passive Time Assistant – US Operational
Passive Time Assistant – APA Operational
Cloud AR Operational
Cloud AR US Operational
Deadlines Operational
90 days ago
100.0 % uptime
Today
Deadlines Operational
90 days ago
100.0 % uptime
Today
Milana Operational
90 days ago
100.0 % uptime
Today
Milana - US Operational
90 days ago
100.0 % uptime
Today
Virtual Pricing Director Operational
90 days ago
100.0 % uptime
Today
Virtual Pricing Director Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

iTimekeep Mobile Update (26.2.0) – US,CAN,UK,EU,APA Feb 25, 2026 17:00-17:01 EST

iTimekeep Mobile App Now Generally Available

We’re excited to announce that the new iTimekeep Mobile app is now Generally Available.

The latest update will be submitted to the Apple App Store and Google Play Store on February 25.

Please note that app store processing times can vary. It may take 0–4 days for the updated build to become available in the app stores after submission.

Once the update is approved and published by the app stores, the new version of the iTimekeep Mobile app will be available for download.

This update will include the following:

IMPROVEMENTS
• Improved the Work Description field so that tapping anywhere within the field activates it, making it consistent with other free text fields in the app.

FIXES
• Fixed an issue where MFA tokens expired earlier than the firm-configured duration, causing users to re-authenticate more frequently than expected.
• Fixed an issue where text labels, buttons, and input fields could appear cut off or improperly scaled on iPad and tablet devices.
• Fixed an issue where the mobile app could become unresponsive after categorizing a timer, requiring users to force-close and reopen the application.
• Fixed an issue where action code defaults applied when adding a standard time entry were not consistently applied when starting a timer for the same matter.
• Fixed an issue where adding time or starting a timer from a selected date in the My Time or Calendar view defaulted to today's date instead of the selected date.
Posted on Feb 24, 2026 - 16:57 EST

Onyx Update – US, CAN, UK, EU and APA Mar 10, 2026 07:00-09:00 EDT

On Tuesday, March 10, 2026, Onyx systems in the US, Canada, UK, EU, and APA regions will undergo scheduled updates between 7:00 AM – 9:00 AM EDT / 11:00 AM – 1:00 PM UTC.

No downtime is expected during this maintenance window.

Bug Fixes

- Location field Validation (iTimekeep):
Resolved an issue where time entry rules using the Location field could not be validated. The field expression @entry.tkLocation has been added to the Advanced mode rule builder and can now be used to access the Location field for time entries from iTimekeep.

- Violations Report:
Removed the Rule Set column from the report as it was displaying inconsistent data.

Resolved an inconsistency in the Report Summary where records containing both a Warning and an Error were not being accurately reflected in the summary buckets. Records will now correctly count toward both the Warning and Error totals when applicable.

Performance Improvements

- Improved system performance and stability when validating large volumes of data.
Posted on Mar 03, 2026 - 09:45 EST
Mar 3, 2026

No incidents reported today.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026
BillBlast Scheduled Maintenance – CA, APA
Completed - The scheduled maintenance has been completed.
Feb 28, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 04:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 26, 16:38 EST
Scheduled - This message is to inform you of scheduled system maintenance that will result in temporary downtime in the CA, and APA regions. During the windows listed below, BillBlast will be unavailable. We recommend that firms plan accordingly to avoid any disruption to billing operations.

Scheduled Downtime

Canada Region
Date: Saturday 28th February 2026
Time (UTC): 09:00 to 14:00

Asia Pacific Region
Date: Saturday 28th February 2026
Time (UTC): 09:00 to 14:00

We appreciate your understanding as we complete these important maintenance activities aimed at ensuring continued performance and reliability.

If you have any questions, please contact our support team.
Feb 26, 16:31 EST
Feb 27, 2026

No incidents reported.

Feb 26, 2026
Conflicts Update – US & CAN
Completed - The scheduled maintenance has been completed.
Feb 26, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 20:01 EST
Scheduled - On Wednesday (Feb 25), Conflicts - US & CAN will undergo planned downtime to for maintenance between between 8pm EDT (Feb 25) - 12am EDT (Feb 26). During the downtime window, Conflicts may be unavailable for a period of time but will be immediately available once the update is complete. This downtime will not require re-indexing.

This update includes the following:

RESOLVED ISSUES

• The email sent to the Requested By user of a search request notifying them of a change to the search
request's status includes a URL with an incorrect login hint.
• Values in the Hit Text field on the Hit Information tile display with unexpected gaps.


KNOWN ISSUES
• Hits are secured even for users included in the security plan for an entity.
Note: This only occurs when a user has email addresses in Expert and Aderant Identity that are not an exact match.
Workaround: Ensure that user email addresses are exactly the same in Expert and Aderant Identity. Be aware that
email addresses are case sensitive.
• Comments made and edited by other users will not display text to indicate that they have been edited.
Only comments that you have made and edited will display 'Edited'.
Feb 20, 18:31 EST
Feb 25, 2026
Conflicts Update – UK & EU
Completed - The scheduled maintenance has been completed.
Feb 25, 15:49 EST
Verifying - Verification is currently underway for the maintenance items.
Feb 25, 15:37 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 15:00 EST
Scheduled - On Wednesday (Feb 25), Conflicts-UK & EU will undergo planned downtime to add new features between 3pm-5pm EST | 8pm-10pm GMT. During the downtime window Conflicts will be unavailable for a period of time but will be immediately available once the update is complete. This update will not require re-indexing.

This update includes the following:

RESOLVED ISSUES

• The email sent to the Requested By user of a search request notifying them of a change to the search
request's status includes a URL with an incorrect login hint.
• Values in the Hit Text field on the Hit Information tile display with unexpected gaps.


KNOWN ISSUES
• Hits are secured even for users included in the security plan for an entity.
Note: This only occurs when a user has email addresses in Expert and Aderant Identity that are not an exact match.
Workaround: Ensure that user email addresses are exactly the same in Expert and Aderant Identity. Be aware that
email addresses are case sensitive.
• Comments made and edited by other users will not display text to indicate that they have been edited.
Only comments that you have made and edited will display 'Edited'.
Feb 20, 18:28 EST
Conflicts Update – APA
Completed - The scheduled maintenance has been completed.
Feb 25, 12:48 EST
Verifying - Verification is currently underway for the maintenance items.
Feb 25, 12:23 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 12:00 EST
Scheduled - On Wednesday (Feb 25), Conflicts-APA will undergo planned downtime to add new features between 12pm-2pm EST | 4am-6am AEDT (Feb 26). During the downtime window Conflicts will be unavailable for a period of time but will be immediately available once the update is complete. This update will not require re-indexing.

This update includes the following:

RESOLVED ISSUES

• The email sent to the Requested By user of a search request notifying them of a change to the search
request's status includes a URL with an incorrect login hint.
• Values in the Hit Text field on the Hit Information tile display with unexpected gaps.


KNOWN ISSUES
• Hits are secured even for users included in the security plan for an entity.
Note: This only occurs when a user has email addresses in Expert and Aderant Identity that are not an exact match.
Workaround: Ensure that user email addresses are exactly the same in Expert and Aderant Identity. Be aware that
email addresses are case sensitive.
• Comments made and edited by other users will not display text to indicate that they have been edited.
Only comments that you have made and edited will display 'Edited'.
Feb 20, 18:24 EST
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

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