This incident has been resolved - the fix has been deployed to the Apple store for iOS devices. iOS users should manually install the latest app version if they do not have automatic downloads enabled.
Posted Apr 30, 2024 - 08:29 EDT
Update
We are waiting for Apple review of the fix for iOS devices.
Posted Apr 29, 2024 - 16:16 EDT
Update
We are waiting for Apple review of the fix for iOS devices.
Posted Apr 29, 2024 - 13:43 EDT
Update
A fix has been deployed to the Google Play stores for Android devices. Android users should manually install the latest Android app version if they do not have automatic downloads enabled.
We are waiting for Apple review of the fix for iOS devices.
Posted Apr 29, 2024 - 12:26 EDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 29, 2024 - 10:52 EDT
Identified
We are aware of an issue where users cannot log into the iTimekeep mobile application. We have identified the problem and are working to resolve it.
The desktop experience (webapp) remains fully functional and accessible.