All Systems Operational

BillBlast Operational
BillBlast US Operational
BillBlast CAN Operational
BillBlast UK Operational
BillBlast APA Operational
iTimekeep Operational
iTimekeep US Operational
iTimekeep CAN Operational
iTimekeep UK Operational
iTimekeep EU Operational
iTimekeep APA Operational
OCG Live Operational
OCG Live US Operational
OCG Live UK Operational
OCG Live EU Operational
Thrive Operational
Thrive US Operational
Thrive CAN Operational
Thrive UK Operational
Thrive EU Operational
Thrive APA Operational
Conflicts Operational
Conflicts US Operational
Conflicts APA Operational
Conflicts UK Operational
Conflicts CAN ? Operational
Conflicts EU Operational
Onyx Operational
90 days ago
99.99 % uptime
Today
Onyx US Operational
Onyx CAN Operational
Onyx UK Operational
Onyx APA Operational
90 days ago
99.99 % uptime
Today
Passive Time Assistant Operational
Passive Time Assistant – US Operational
Passive Time Assistant – APA Operational
Cloud AR Operational
Cloud AR US Operational
Deadlines Operational
90 days ago
100.0 % uptime
Today
Deadlines Operational
90 days ago
100.0 % uptime
Today
Milana Operational
90 days ago
100.0 % uptime
Today
Milana - US Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Onyx Update – US, CAN and UK Oct 22, 2025 09:00-11:00 EDT

On Wednesday, October 22nd, Onyx systems in the US, Canada, and UK regions will undergo scheduled updates from 9:00 AM to 11:00 AM EDT / 1:00 PM to 3:00 PM UTC.

No downtime is expected during this maintenance window.

After the update, please clear your browser cache and log in again. Alternatively, you can press Ctrl + F5 to perform a full refresh and ensure all updates are properly applied.

This update will include the following target items:


Onyx Intake

Document Details Navigation:
- When viewing a document on the Document Details screen, clicking on hghlighted text will scroll the right pane to show you the corresponding card.

Onyx Time & Expense/ Billing & eBilling

Time Violations Report:
The Onyx Time Violations Report had been updated with a new appearance and functionality:
• Overall performance has been improved. Grids load faster, and general interaction is more smooth.
• Additional controls are available by clicking on the column headers, such as advanced filters, sorting, and
column management options.
• In the grid, the date is now formatted depending on your region. Example: In the US, the date is formatted as MM/DD/YYYY, and in other regions, DD/MM/YYYY.
• iTimekeep timecard links have been removed from the report interface

Posted on Oct 15, 2025 - 10:49 EDT
Oct 19, 2025

No incidents reported today.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Resolved - This incident has been resolved.
Oct 9, 13:30 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 9, 13:27 EDT
Update - This issue is preventing Onyx Intake from loading data as expected. Our team is actively working to resolve it and will provide updates as soon as possible.
Oct 9, 13:16 EDT
Investigating - We are currently experiencing an issue that is preventing users from logging into the Onyx web application. Our team is actively investigating the problem.

Onyx Rules are functioning normally and generating alerts in other applications without any issues.

Oct 9, 13:10 EDT
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.