All Systems Operational

Uptime over the past 90 days. View historical uptime.
BillBlast Operational
BillBlast US Operational
BillBlast CAN Operational
BillBlast UK Operational
BillBlast APA Operational
iTimekeep Operational
iTimekeep US Operational
iTimekeep CAN Operational
iTimekeep UK Operational
iTimekeep EU Operational
iTimekeep APA Operational
OCG Live Operational
OCG Live US Operational
OCG Live UK Operational
OCG Live EU Operational
Thrive Operational
Thrive US Operational
Thrive CAN Operational
Thrive UK Operational
Thrive EU Operational
Thrive APA Operational
Conflicts Operational
Conflicts US Operational
Conflicts APA Operational
Conflicts UK Operational
Conflicts CAN ? Operational
Conflicts EU Operational
Onyx Operational
90 days ago
100.0 % uptime
Today
Onyx US Operational
Onyx CAN Operational
Onyx UK Operational
Onyx APA Operational
90 days ago
100.0 % uptime
Today
Passive Time Assistant Operational
Passive Time Assistant – US Operational
Passive Time Assistant – APA Operational
Cloud AR Operational
Cloud AR US Operational
Deadlines Operational
90 days ago
100.0 % uptime
Today
Deadlines Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Onyx Update – US, CAN and UK Jun 16, 2025 09:00-11:00 EDT

On Monday, June 16th, Onyx systems in the US, Canada, and UK regions will undergo scheduled updates between 9:00 AM – 11:00 AM EDT / 1:00 PM – 3:00 PM UTC.

There is no expected downtime during this maintenance window.

After the update, please clear your browser cache and log in again. Alternatively, you can press Ctrl + F5 to force a full refresh and ensure all updates are properly applied.

This update will include the following:

Enhancements

- Guidelines Page Renaming: The "Guidelines" page will be renamed to Rule Sets. All references to this page throughout the system will be updated accordingly.

- The "Starts with" and "Ends with" conditions will now be available in the basic mode of the Rules Builder.

- Users will be able to expand the Rules box when using the Advanced mode.

Availability: Onyx Time & Expense; Onyx Billing & eBilling.

Bug Fixes

- Workflows Grid: In the 'Progress' column, the total number of steps was not being counted correctly.

- Rule Preview Message: Corrected a typo in the message: "The rule did not match these values."

- Rule Linking: Resolved an issue where System Rule Sets were incorrectly displayed when linking a rule to a Rule Set.

- Violations Reports: Fixed an issue where some timecards were incorrectly included due to a timezone mismatch during report generation.
Posted on Jun 09, 2025 - 16:32 EDT
Jun 12, 2025

No incidents reported today.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025
iTimekeep Update – CAN, US
Completed - The scheduled maintenance has been completed.
May 29, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 21:00 EDT
Scheduled - On Thursday (May-29) iTimekeep CAN and US regions will undergo scheduled updates between 9pm-10pm EDT / 1am UTC. There will be no expected downtime during the maintenance period.

Users may need to clear cookies/caches to consume update once complete. This release does not include a mobile update or any changes to Connect.

This update will include the following:

Fixes

• Addressed an issue for Onyx firms using Forced Draft Validation where time entries were submitted to the Time & Billing system even when Save as Draft selected.
• Selecting PDF output for reporting not delivering the time entry report to end users.
• Addressed an issue where Onyx firms were not seeing appropriate Fix it Now or Fix It Later options when reviewing violation messages.

Improvements

• Introduce upper limit (100K) to exports to ensure consistent data delivery when exporting data from the Submitted Timecards and Edited Timecards reports in iTimekeep Administration Portal
• UI improvements when using the Submit+ action around shading.
May 27, 16:25 EDT
iTimekeep Update – EU, UK
Completed - The scheduled maintenance has been completed.
May 29, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 15:00 EDT
Scheduled - On Thursday (29-May) iTimekeep EU and UK regions will undergo scheduled updates between 3pm-4pm EDT / 7pm UTC. There will be no expected downtime during the maintenance period.

Users may need to clear cookies/caches to consume update once complete. This release does not include a mobile update or any changes to Connect.

This update will include the following:

Fixes

• Addressed an issue for Onyx firms using Forced Draft Validation where time entries were submitted to the Time & Billing system even when Save as Draft selected.
• Selecting PDF output for reporting not delivering the time entry report to end users.
• Addressed an issue where Onyx firms were not seeing appropriate Fix it Now or Fix It Later options when reviewing violation messages.

Improvements

• Introduce upper limit (100K) to exports to ensure consistent data delivery when exporting data from the Submitted Timecards and Edited Timecards reports in iTimekeep Administration Portal
• UI improvements when using the Submit+ action around shading.
May 27, 16:23 EDT
iTimekeep Update – APA
Completed - The scheduled maintenance has been completed.
May 29, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 13:00 EDT
Scheduled - On Thursday (29-May) iTimekeep APA region will undergo scheduled updates between 1pm-2pm EDT / 5pm UTC. There will be no expected downtime during the maintenance period.

Users may need to clear cookies/caches to consume update once complete. This release does not include a mobile update or any changes to Connect.

This update will include the following:

Fixes

• Addressed an issue for Onyx firms using Forced Draft Validation where time entries were submitted to the Time & Billing system even when Save as Draft selected.
• Selecting PDF output for reporting not delivering the time entry report to end users.
• Addressed an issue where Onyx firms were not seeing appropriate Fix it Now or Fix It Later options when reviewing violation messages.

Improvements

• Introduce upper limit (100K) to exports to ensure consistent data delivery when exporting data from the Submitted Timecards and Edited Timecards reports in iTimekeep Administration Portal
• UI improvements when using the Submit+ action around shading.
May 27, 16:21 EDT
Onyx Update – US, CAN and UK
Completed - The scheduled update has been postponed. A new date will be shared once it’s confirmed.

Thank you for your understanding.
May 29, 09:37 EDT
Update - The scheduled update has been postponed. A new date will be shared once it’s confirmed.

Thank you for your understanding.
May 29, 09:33 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 29, 09:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 09:00 EDT
Scheduled - On Thursday, May 29, Onyx systems in the US, Canada, and UK regions will undergo scheduled updates between 9:00 AM – 11:00 AM EDT / 1:00 PM – 3:00 PM UTC.
There is no expected downtime during this maintenance window.

After the update, please clear your browser cache and log in again. Alternatively, you can press Ctrl + F5 to force a full refresh and ensure all updates are properly applied.

This update will include the following:

Enhancements

- Guidelines Page Renaming: The "Guidelines" page will be renamed to Rule Sets. All references to this page throughout the system will be updated accordingly.
Availability: Onyx Time & Expense; Onyx Billing & eBilling.

- Copy Button for Rule Sets: A new Copy button will be introduced, allowing users to copy System Rule Sets.
Availability: Onyx Billing & eBilling.

Bug Fixes

- Rule Preview Message: Corrected a typo in the message: "The rule did not match these values."

- Rule Linking: Resolved an issue where System Rule Sets were incorrectly displayed when linking a rule to a Rule Set.

- Violations Reports: Fixed an issue where some timecards were incorrectly included due to a timezone mismatch during report generation.

- Workflows Grid: In the 'Progress' column, the total number of steps was not being counted correctly.
May 16, 10:18 EDT
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